Privacy Policy

Summary

• We never sell your details to anyone else, including the brands we work with. We sometimes share your details, but solely to fulfil a campaign (e.g. sharing your address to send you products).
• We store your details securely, with limited access by our team — only people who really need access can have it.
• If you ever want your details deleting or changing, or have questions about the data we store — email data@drpcrd.com and we'll respond within 7 days.
• We use some third parties like TikTok, Meta, and Stripe to run our service. In these cases, those providers keep your data secure (e.g. passwords, bank accounts — we can't see that).
• Some data we are required by law to hold on to, but we don't hold it longer than we need.

Full Details

DRPCRD Limited ("we", "us", or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and any related media forms, channels, mobile websites, or mobile applications (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the Site or sign up.

We reserve the right to make changes to this Privacy Policy at any time. We will alert you by updating the "Last Updated" date. Changes are effective immediately upon posting, and your continued use of the Site constitutes acceptance.

Types of Data Collected

Personal Data

Personally identifiable information such as your name, delivery address, email address, and telephone number, as well as demographic information such as your age, gender, hometown, and interests — provided voluntarily when you register, fill out surveys, or participate in Site activities.

Derivative Data

Information automatically collected by our servers when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.

Data From Social Networks

User and content information from social networking sites (e.g. TikTok, Instagram, Snapchat), including your name, username, location, gender, birth date, email address, uploaded video content, profile picture, and public contact data — if you connect your account to such networks.

Mobile Device Data

Device information such as your mobile device ID, model, manufacturer, and location data if you access the Site from a mobile device.

Data From Questions, Preferences and Surveys

Personal and other information you voluntarily provide when answering questions, filling out surveys, or updating preferences on the Site.

Mobile Application Information

• Geo-Location Information — We may track location-based information from your mobile device to provide location-based services. You can change access permissions in your device's settings.
• Mobile Device Access — We may request access to certain device features (e.g. camera, contacts, microphone, storage). You can change permissions in your device's settings.
• Mobile Device Data — We may collect device ID, model, manufacturer, OS version, and IP address.
• Push Notifications — We may send push notifications regarding your account. You can opt out in your device's settings.

Purposes of Data Processing

We may use information collected about you to:

• Analyse your social data to help brands find you for commercial work
• Assist law enforcement
• Compile anonymous statistical data for internal analysis
• Create and manage your account
• Email you regarding the service or to notify you of a brief
• Enable user-to-user communications (e.g. with brands)
• Fulfil and manage purchases, orders, contracts, payments, and transactions
• Generate a personal profile to personalise your experience
• Increase the efficiency and operation of the Site
• Monitor and analyse usage and trends to improve your experience
• Notify you of Site updates
• Offer new products, services, and recommendations
• Perform other business activities as needed
• Prevent fraudulent transactions and protect against criminal activity
• Process payments and refunds
• Request feedback and contact you about your use of the Site
• Resolve disputes and troubleshoot problems
• Send you a newsletter
• Solicit support for the Site

Consent

Upon joining CreatorOS as a listed creator, you grant permission for:

• Listing on CreatorOS — Your profile will be featured in a searchable database accessible exclusively to brands and agencies seeking creators for commercial collaborations. Other creators or talent managers cannot access this database.
• Voluntary Departure — You may terminate your association with CreatorOS at any time by contacting hello@drpcrd.com. Your data will be promptly removed, except where legal obligations require retention.
• Social Media Analysis Consent — Agreement to the use of AI technology to analyse your social media profile and content, including archiving keywords and descriptors to assist brands in finding suitable creators.
• Adherence to Our Data Privacy Policy — Your personal data will be maintained securely and confidentially, in compliance with relevant UK legal standards.

Additional Points

• Commercial Engagement — Any commercial proposal you receive is entirely optional. You may negotiate, accept, or decline any offer without obligation until a formal agreement is executed.
• Right to Removal — You may request to be removed from our network at any time.
• Conduct Requirement — Use of our platform is contingent on adherence to our professional code of conduct.

Data Recipients

By Law or to Protect Rights

We may share your information where required by law, legal process, or to protect the rights, property, and safety of others — including exchanging information for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services on our behalf, including payment processing, data analysis, email delivery, hosting, and customer service.

Marketing Communications

With your consent (or opportunity to withdraw consent), we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

Other users may see your name, profile photo, and descriptions of your activity, including contractual information when you accept, discuss, or sign terms.

Online Postings

Comments, contributions, or other content you post to the Site may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Sale or Bankruptcy

If we reorganise, sell assets, undergo a merger, or are acquired, your information may be transferred to the successor entity. We are not responsible for the actions of third parties with whom you share personal data.

Retention of Data

Active Users

Personal data is retained for as long as your account remains active. Active engagement includes logging in, updating your profile, participating in deals, or any other platform interaction.

Inactive Users

Users with no account activity for more than 24 months are considered inactive. We will:

1. Notify you via your registered email address, giving you the option to reactivate or request removal.
2. Provide a 6-month grace period to reactivate or confirm opt-out.
3. Delete your account and all associated personal data if no response is received within the grace period.

Exceptions to Deletion

Certain data may be retained after account deletion for legal, regulatory, or operational purposes, including:

• Transaction data — for financial reporting, auditing, and tax compliance
• Legal obligations — any data required by applicable law for a specified period

Use of Cookies and Tracking Technology

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies to customise the Site and improve your experience. By using the Site, you agree to our Cookie Policy.

Website Analytics

We may partner with third-party vendors such as Google Analytics and Posthog to analyse Site usage and user activity via first- and third-party cookies. We do not transfer personal information to these vendors. You are encouraged to review their privacy policies directly.

Note: Clearing your browser's cookies may also clear opt-out settings.

Third-Party Websites

The Site may contain links to third-party websites not affiliated with us. Any information you provide to third parties after leaving the Site is not covered by this Privacy Policy. We are not responsible for the content, privacy, or security practices of any third-party sites.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security measure is perfect or impenetrable, and no data transmission can be guaranteed against interception. We cannot guarantee complete security if you provide personal information online.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under 13, please contact us using the details below.

Controls for Do-Not-Track Features

We do not currently respond to DNT browser signals, as no uniform standard has been finalised. If a standard is adopted that we must follow, we will update this Privacy Policy accordingly. If you set the DNT signal on your browser, we will respond to such signals.

Policy Updates

Changes to This Policy

We reserve the right to amend this policy at any time, necessitated by:

• New legal requirements
• Changes in our business practices
• Technological developments
• Feedback from users and stakeholders

Changes are effective as of the "Last Updated" date at the top of this document.

Notification of Changes

We may notify you of significant changes via email, website posting, or through the service directly. However, it remains your responsibility to review the updated policy periodically.

Your Continued Use of CreatorOS

By continuing to use CreatorOS after changes are posted, you agree to the revised policy. If you do not agree, you should discontinue use.

Data Protection Officer

CreatorOS has appointed a Data Protection Officer (DPO) to oversee our data protection strategy and GDPR compliance.

The DPO is available for any questions or concerns regarding our processing of your personal data and your rights under the GDPR.