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H A R P E R

The creator posts content about Punjabi folk music events and their experiences in the music industry. They share insights into customer service from an entrepreneur's perspective, drawing on their background in sales and business ownership. The creator also documents personal life events, such as birthdays and holidays, and discusses business milestones, including the retirement of a salon to make way for new ventures.

Where to find H A R P E R

Instagram ·harper_gill
Followers5.2K
Avg views2.2K
Engagement7.0%
Sourced from public data

Stats updated March 2026 · Stats don't look quite right?

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What kind of content does H A R P E R make?

H A R P E R offers a vibrant look into the world of Punjabi folk music, sharing experiences from the industry and insights into customer service through an entrepreneurial lens. Their Instagram showcases a blend of personal life events and significant business milestones, like the evolution of their salon. Brands can connect with an audience interested in music, entrepreneurship, and the dynamic journey of a business owner.

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Punjab Unplugged - Friday 20th March 

Ticket link in bio 

#vaalandvaal #wolverhampton #punjabi #folk #music
A little BTS from @teamtecman event management 🎬

Content captured by the lovely @bonita.southi 🩷

#bts #vaalandvaal #wolverhampton #eventmanagement #events
Customer service isn’t about throwing money at problems, it’s about owning mistakes and earning trust back.

#vaalandvaal #natwest #entrepreneur #businessowner
Last month I had the pleasure of sitting on a panel as a NatWest customer, sharing my perspective on how complaints should be handled from a customer point of view.

Speaking to the NatWest business customer complaints team felt especially meaningful, as it tied directly into my own business and how we choose to listen, learn and respond when things don’t go to plan.

Anyone who’s dealt with complaints knows they’re not always easy to hear, especially as a small business owner, but it’s how we navigate those moments that truly matters. Rebuilding confidence with a customer isn’t always about throwing money at a problem; sometimes it’s about being given the opportunity to put things right and redeem yourself.

Having been in sales from a young age, a lot of my training has stayed with me: body language, tone, eye contact and genuine listening all play a huge role. That said, not every battle can be won and that’s okay. What is crucial is recognising where you’ve gone wrong, owning it, and letting your passion for customer service lead the rest.

#vaalandvaal #natwest

Who is H A R P E R’s audience?

H A R P E R's audience is likely comprised of individuals interested in Punjabi folk music, aspiring entrepreneurs, and those seeking business insights, particularly within the music industry. Their high Instagram engagement rate of 6.95% significantly surpasses benchmarks (TikTok ~3.0%, Instagram ~1.5%, YouTube ~2.0%), indicating a highly receptive and actively engaged community. This suggests strong potential for conversions on creator-led initiatives, product recommendations, or direct support, as followers demonstrate a clear intent to interact and likely invest in H A R P E R's content and ventures.

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